Ootdbuy Spreadsheet SearchIndependent guide to OOTDBUY

Help, and who actually answers

Three different organisations show up in your buying experience and they answer different questions. Sending a question to the wrong one is the most common reason people wait days for nothing.

Anything with money, a parcel or an order attached goes to OOTDBUY. Anything about a card on the finds pages goes to us. Anything about the item itself is answered by the Chinese seller, through OOTDBUY, using the note on the order form.

Six labels for the sections of the OOTDBUY help centreWhich desk answers which questionThe OOTDBUY help centre is filed under these six labels. Every official link on this site lands in one of them.Customer serviceShopping agent guidePaymentDeliveryWarehouse and after saleAboutLabels counted off the OOTDBUY footer help index, read 4 August 2026. Article addresses there are numeric, so none of them canbe guessed.

The official shortcuts, and what they are for

Two cards sit near the top of the official home page. The shipping estimator is the one worth knowing about while you are still searching, because a heavy category is a decision you make before you choose an item, not after.

We do not restate what it outputs. Freight is quoted by OOTDBUY against a real parcel and a real destination, and any number we copied here would be wrong by the time you read it.

The Quick Access area of the OOTDBUY home page, with a shipping calculator card and a promotion card, each with an orange button
OOTDBUY home page, 4 August 2026. The promotion card is a campaign and its terms change.

Frequently asked questions about searching on OOTDBUY

The ten that come up most, answered from the official pages and from searches we ran ourselves. Dates on any figure below are recorded in what we last re-checked.

Do I have to type Chinese to use OOTDBUY?

No. The search box accepts English, and it accepts a pasted listing link, which skips searching altogether. Chinese words simply return better results, because the listings underneath were written in Chinese and the English you see is a machine translation of them.

Which source tab should I be on?

It depends on what you are buying rather than on which is best. 1688 is the wholesale floor, Taobao is general retail, Weidian is where the small independent shops sit. On 4 August 2026 the same word returned USD 1.33 to 21.40 on the 1688 tab and USD 29.53 to 129.17 on Weidian, which is the size of the difference between them.

Why do the result titles read so strangely?

Because they are machine translations of Chinese titles, and Chinese sellers write titles as keyword lists rather than as descriptions. A title crammed with unrelated words is normal. Brand names spelled almost correctly are deliberate, not errors.

The same photo appears on six listings at six prices. Which one is real?

All of them, in the sense that all six are genuine listings. Supplier photographs are shared freely on Chinese marketplaces, so matching a picture proves very little. Compare the variant lists, the position in the price band and the seller measurement table instead.

Is there a size filter?

No, and there is no brand filter either. The result page offers a price window, a price sort and a panel of further conditions. Sizing is settled on the listing, using the seller measurement table in centimetres.

Does OOTDBUY check that I ordered the right thing?

It checks quantity, colour and the marked size against your order, opens the parcel and photographs it. Colour deviation, size deviation and how well something works are named as outside the inspection scope on the official page, which is exactly why the choosing has to be careful.

What does it cost to search?

Nothing. Searching and browsing are free and need no account. Money starts at the order: goods plus the domestic leg first, international freight later, plus a small customs handling charge. The official Service and Fees page is the authority on that, not this site.

Can I search by image?

There is a camera button inside the search bar, so images can be given to the search. We have not run a picture through it and so we do not describe what it returns. Anything you read elsewhere claiming precise results from it is worth checking against your own attempt.

How current are the prices on this site?

Every measured figure carries the date it was read, which is 2026-08-04. They were a snapshot of the first screen of a search, twenty results, one day. They are here to show the shape of a category, not to predict what anything will cost you.

Something went wrong with my order. Can you help?

No, and it would be dishonest to pretend otherwise. We cannot see orders, take payments or issue refunds. Anything with money attached goes to OOTDBUY at [email protected], which is staffed 09:00 to 21:30 UTC+8. Write to us only about this guide.

What we can and cannot do for you

We write and maintain this guide. We do not hold stock, take payment, or have any view of your account. If you write to us about a parcel we will only be able to point you back to OOTDBUY, a day later than if you had gone there first.

What we are useful for: a mistake on this site, a word in the list that stopped returning anything, a broken link, or a category we have missed. Those go to [email protected] and we read them.

Four situations where this search is not the one to be runningWhen searching here is the wrong effortThe same thing is on a local shelf for a similar priceThe freight and the waiting rarely earn their keep.It has to arrive by a particular dayBuying, checking, storing and flying each add days nobodyIt is named on the restricted listUntangling that afterwards costs more than skipping theYou will trust the marked sizeNo search and no warehouse check can rescue a size youOur editorial view, written for first time buyers. Not an OOTDBUY statement.

Tracking, delivery and order support

After dispatch, open the parcel record and use its tracking number with the carrier named there. If the record stops moving, send support the parcel number, last scan and relevant dates. Avoid opening unrelated tickets for the same issue.

On arrival, check the package and contents before discarding anything. Photograph visible damage, retain the packaging and contact support through the order within the applicable claim window. For a return before dispatch, describe the exact issue and wait for the seller’s eligibility decision.